Thank you for shopping at All Secure.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Houss & Co Trading FZE-LLC, Business Centre,Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates.
- Products refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Products from Us.
- Service refers to the Website.
- Website refers to All Secure, accessible from www.all-secure.org
- You means the individual accessing or using the Service, or the Houss & Co Trading FZE-LLC, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Customer Service
The mission of all-secure.org is to provide consumers with the latest CCTV, and Security products & IT Services at the best prices possible with excellent technical support. As CCTV & Security equipment is advancing at such a rapid rate we try to exceed our customers’ expectations by providing unparalleled sales, customer’s service and technical support. We strive to stay on the forefront of the most up to date products and news in regards to our industry. Our website www.all-secure.org contains a broad spectrum of surveillance products as well as industry information. Our goal and focus is to stay on top of the latest innovations in technology and securities and to remain a trusted industry leader for years to come.
We proudly offer 1st class technical support for our customers we serve with the complete understanding that it is you, the customer that matters to every successful business. If you haven’t already learned the hard way, you will understand that it takes more than just a website and the ability to sell a product – anyone can sell a product! But, it takes commitment to offer dependable and consistent technical support & customer service after the sell. We stand behind our products 100% and we are in it for the long haul & to keep you happy.
Your Order Cancellation Rights
Why Buy From All Secure?
- 14 Day Money Back Guarantee
- Lowest prices on all products
- Latest Product Version Guarantee
- Fast Accurate Same Day Shipping
- Friendly customer service
You are entitled to cancel Your Order within 14 days without giving any reason for doing so.
The deadline for cancelling an Order is 14 days from the date on which You received the Products or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: contact@all-secure.org
By visiting this page on our website: https://www.all-secure.org/contact/
By phone number: +971542994461
We will reimburse You no later than 14 days from the day on which We receive the returned Products. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Products to be eligible for a return, please make sure that:
- The Products were purchased in the last 14 days
- The Products are in the original packaging
The following Products cannot be returned:
- The supply of Products made to Your specifications or clearly personalized.
- The supply of Products which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Products which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Products which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Products may be refunded. Unfortunately, Products on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Any shipping charges accrued from All Secure are non-refundable unless the return is due to our error. If you return a product that was purchased with one of our Free Shipping offers, the amount refunded will be minus the actual shipping cost that we waived during the promotional sale. The following terms must be met by you.
- Cutting or removing any cables from purchased equipment such as DVR units or cameras voids all manufacture warranties.
- Equipment that has been short circuited or “fried” by the customer by operating on incorrect voltage or current polarity will not be covered under warranty, and will not be eligible for refunds or exchanges.
- Custom built systems may not be returned or cancelled once built, items within the malfunctioning unit will be replaced or repaired.
- All International orders are FINAL, no refunds. The customer is responsible for all duties and shipping charges accrued for warranty related repairs.
Returning Products
You are responsible for the cost and risk of returning the Products to Us. You should send the Products at the following address:
Name: Houss & Co Trading FZE-LLC
Address:Business Centre,Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates.
We cannot be held responsible for Products damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Products or proof of received return delivery.
Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: contact@all-secure.org
By visiting this page on our website:https://www.all-secure.org/contact/
By phone number: +971542994461